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Access acquires NorthStar to help agencies improve efficiency

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People analytics solution will support recruiters managing hybrid & home working teams

Access Recruitment has added to its growing portfolio of staffing industry SaaS solutions with the acquisition of Bristol based NorthStar, whose solution brings appraisal, recruitment analytics and businesses mapping together in one place.

“We are passionate about innovating to help recruiters run and grow their businesses,” said Paul Vogel, MD of Access Recruitment. “The addition of NorthStar to our portfolio of recruitment software allows agencies to translate their data into meaningful action. With many businesses now operating hybrid home/office teams, it has never been more important to have full visibility of your business operations and also critically to support your consultants to develop their skills.

“We have a long history of working together, with NorthStar originally being built around our CRM product, Access RDB. The platform has evolved to support a range of recruitment agencies across the UK and ANZ and integrates with multiple CRMs, including our latest cloud-based offering, Access Recruitment CRM.”

A major challenge for agencies is managing a growing number of consultants as well as tracking key KPIs as they scale. Access NorthStar enables individual consultants to identify where they are performing well and show areas for improvement. Scores can be shared with their peers to create healthy competition and gives team leaders a ready-made appraisal tool to use with their consultants.

APSCO’s UK Recruitment Index, published in October 2020, highlighted that automation and better use of technology was a key area of improvement, with 40% of recruitment firms with net fee income (NFI) greater than £10 million scoring themselves below 7 out of 10 – and 35% of those with less than £2 million NFI scored lower than 5. The report also highlighted that the largest firms with NFI of £50 million+ gave themselves low scores for retaining talent.

NorthStar was created to solve these challenges by automating analytics to enable better staff performance and engagement by highlighting areas where productivity can be enhanced. The platform pulls data from within an agency’s recruitment CRM visualising it across configurable consultant, team and senior leader dashboards.

 

“We are so proud of the Northstar product and where the team have taken it,” said Darren Ryemill, founder of NorthStar. “For us, choosing The Access Group as an acquirer was a no-brainer, because we felt that they would be the best people to take the product even further and fulfil its full potential. We are really excited to see where they take to next.”

To find out more, visit www.theaccessgroup.com/recruitment/software/productivity-performance-software/

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