High Adoption, Low Policy Coverage
A recent survey shows that artificial intelligence (AI) use among HR professionals is on the rise, yet policies to guide ethical deployment are lagging. Among 500 U.S.-based HR professionals surveyed, 94% reported using some form of AI in their operations. However, only 60% have an AI Acceptable Use Policy to provide a framework for responsible usage.
HR’s Role in Developing AI Policies
According to the survey by Traliant, half of the respondents indicated that HR is the primary party responsible for creating and communicating AI policies. “While AI offers vast opportunities to enhance organizational success and talent development, clear acceptable use policies are essential to mitigate risks safely,” said Traliant’s Chief Strategy Officer, Michael Johnson.
Lack of Communication and Training on AI Use
The survey also revealed a concerning gap in communication and training. About 31% of HR teams have not yet provided employees with guidelines on proper AI use at work. Furthermore, 21% of respondents noted that their employees have not received any formal training—virtual or in-person—on acceptable AI practices.
Recommendations for Effective AI Management
To help organizations harness AI responsibly and stay ahead of the technology’s rapid development, the report suggests:
- Establishing clear AI Acceptable Use Policies
- Regularly training employees on acceptable AI practices
- Conducting AI usage assessments
- Implementing transparency policies
- Providing mechanisms for reporting misuse
“HR professionals need to set clear expectations for managing AI and educate employees on responsible use to navigate this AI era effectively,” Johnson emphasized.
These steps, the report concludes, are essential for organizations aiming to safely leverage AI in their operations.