STL has been transparent with employees about the benefits of implementing AI processes to reduce uncertainty and ambiguity. Some of the use cases that resonated with employees included standardizing experiences across the organization, scaling at speed while maintaining the human touch, and increasing employee inclusivity. One of the company’s most powerful tools has been an AI-based CV stack ranking tool that eliminates unconscious bias in the recruitment process, making it more inclusive.

According to  Anjali Byce, AI brings different processes together with speed, bringing solutions together with experience, making true meaningful integration happen. Overall, STL believes that using AI in a meaningful way is critical during the growth period and can lead to a common experience and scale across the board.